Getting Started
There are two methods of connecting to our support professionals. The easiest way to connect uses your email address. If email is part of the problem (not receiving) then we will give you a PIN code (Personal Identification Number) and a web address to browse to.
PIN Code
You will receive a direct connection PIN code. The PIN code is only valid for a single session and cannot be used by anyone else.
Open a web browser and go to http://logmein123.com. Enter the pin code you have received to open a session.
Email Link
You will receive an email from login@support1250.com. Click the link in your email to begin.
A file download dialog box opens. This is the applet. Select Run.
A small file (672KB) will download.
After the file is downloaded, a security warning dialog box opens. Select Run.
The Applet program will now run and you will see the following.
This dialog/chat window allows you to see what is going on along with chat with the operator. It provides us with a window into your computer allowing us to diagnose and fix your computer.
At the end of the support session the program will automatically remove itself from your computer.
Contact Us
Support1250.com
PO Box 234
Amherst Junction, WI 54407
Telephone: (715) 824-2515
Toll free: 1 (800) 444-4279
Fax: (715) 824-2093
Email: support@support1250.com
Office Hours
Monday through Friday 8AM - 6PM