Creating a Connection

What do I need?

How does it work?

We will send you an email with a direct link to our service. Clicking on the link will download a small application (Applet) that will establish communication between the technician and your system.

If your email is not working we can give you a direct connection PIN code. The PIN code is only valid for a single session and cannot be used by anyone else. The applet can then be downloaded to your computer. We will direct you to a website where you can enter your PIN number. Enter the pin code you have received and the session will open.

What does the connection include?

For more information, including screenshots, click here

What happens afterwards?

At the end of the session, the applet is automatically removed from your system. If you require our service again, a new session is opened. The applet will be reloaded on your computer for the duration of the session. There is no way this applet can be used to compromise your system in any way.

How do I get started?

To open a session, or to get more information, please call us at (715) 824-2515 or 1 (800) 444-4279 8 AM 6 PM Monday Thru Friday.

Contact Us

Support1250.com
PO Box 234
Amherst Junction, WI 54407

Telephone: (715) 824-2515
Toll free: 1 (800) 444-4279
Fax: (715) 824-2093

Email: support@support1250.com

Office Hours
Monday through Friday 8AM - 6PM